FAQ

Shipping

Got a question about shipping? Check out the FAQs below or
learn more about our shipping policy.

We ship all over Canada ūüá®ūüá¶

Due to export restrictions on our products, we do not ship internationally.

FREE SHIPPING on orders over $60 in ON and QC.

Under $60 = $15 in ON, $17 in QC.

Flat rate shipping $35 to: BC, AB, MB, SASK, NS, PEI, NB, NFL.

Learn more about our Shipping Policy.

To ensure that your plants grow successfully, these items are shipped as close as possible to their ideal planting time for your hardiness zone.

In addition, this reduces the chances of the products being damaged by frost or heat while in transit.

We are committed to shipping your orders as soon as they are completed, so there's no delay in your gardening! 

All orders will be fulfilled within 2 business days of purchase.

We ship via Canada Post Expedited Parcel, which takes between 1 - 7 days to ship.

When you order is fulfilled, you'll received a confirmation email with a tracking number and instructions on how to track your package.

All orders are shipped from Toronto, Ontario :)

Since we are an online-only business, we cannot accommodate in-person pickups.

Refunds

If you are not happy with your purchase, please email us and include any appropriate photographs of your order to info@leevo.ca within 14 days of receiving your order. We will respond to your email within 48 hours.

If your order is defective or damaged, please email us with photos of the issue at info@leevo.ca within 14 days of receiving your order. We will respond to your email within 48 hours.

Gardening

Bare roots are the root systems of dormant plants. They're a great alternative to potted plants, since they're easy to ship, cheaper, and often more mature plants.

Check out our blog post Everything You Need to Know About Bare Roots!